Gurugram bus stand enquiry/contact number 2023

Gurgaon bus stand or Gurugram bus stand is a commonly used name for Gurugram Interstate Bus Terminal (ISBT). Also, called Gurgaon bus adda. It is the biggest bus stand near me.

Quick details

In this blog, you will find:
– The details about Gurgaon/Gurugram bus stand and depot.
– Customer care enquiry/contact phone numbers
– Online bus ticket booking options.
– Frequently asked questions.

Information on this page is frequently updated. But, if you find any outdated information then please let me know in the comments section.

Gurugram bus stand

Haryana Roadways is a government undertaking. They are the service providers for all public passenger transport in Haryana.

The Haryana Roadways works under guidance from the Director-General of State Transport. So all responsibility for the upkeep and maintenance of the Gurugram bus stand.

They also maintain all bus stands and bus depots in Haryana. So they are accountable for your travelling comfort.

Following are some quick highlights of Haryana Roadways:

• They have approx 4,250 buses running.
• A total of 16,500+ staff members.
• There are 24+ depots and also 13+ sub-depots.
• Total of 110 bus stands.
• 20 departmental driver training schools.
• 3 central workshops.
• Annual turnover of ₹1,910 Cr.

They run many ordinary buses. Some of the new bus services started are Saarthi, Haryana Gaurav and Haryana Uday.

‘Saarthi‘

This is the new Volvo air-condition (AC) bus service.

‘Haryana Gaurav’

Also called ‘Aam aadmi ki Khas bus’ is the latest bus service introduced. It has the latest facilities like FM radio, mobile charger, and pneumatically operated doors. Enjoy the tinted windows with curtains and deluxe type 2×2 seats. All this at ordinary bus fares.

‘Haryana Uday‘

This is the new CNG bus service. It helps cut air pollution in the state.

Haryana Roadways makes the day-to-day travelling of so many people possible. About 12 lakh (1.2 million) people use their services.

What is the address of the bus stand?

Gurugram (Gurgaon) Interstate Bus Terminal (ISBT), a.k.a. Gurugram bus stand or “bus adda.“
Bus Stand Rd, Adarsh Nagar, Sector 12, Gurugram, Haryana 122022, India.

How to reach the Gurugram bus stand?

Following are the options available:
– IFFCO Chowk metro station is the closest (5 km) (Yellow Metro Line).
– Haryana Roadways bus numbers 215B (Dundahera), 215C (Wazirpur), 222B (Palam Vihar), 116B (Rajesh Pilot Gurjar Chowk), 116C (Dwarka Exp Chowk B Daulatabad) and 138 (Rajiv Chowk).
– Interstate buses from Uttam Nagar Terminal, Anand Vihar ISBT, Badarpur and Karol Bagh Terminal also stop here.
– Private cab/taxi is also available.

Location map of the bus stand

Refer to the map to get the directions to reach the stand. You can also click on ‘View larger map’ to open a larger view.

What is Gurugram (Gurgaon) bus stand enquiry/contact number?

Gurugram (Gurgaon) bus stand Enquiry/Contact/Helpline/Customercare phone number is +91-124-2320222 and +91-9306-068-221

What is the email?

Division commissioner: dsarchives@hry.nic.in
You can also find a complete list of Haryana Government email ids

Officers’ phone numbers

For a telephone number of other depots in Haryana Roadways, click the link

Other bus stands

Information about other bus depots and stands.

Enquiry phone numbers

Following is the list of Enquiry/Contact/Helpline/Customer care phone numbers

Ticket booking

There are many options available. Ticket fares differ based on your destination, and the type of bus like a Volvo ticket would cost more. Also, online ticket booking is available.

Ticket counter at the bus stand

There are ticket booking/purchasing counters and also advanced booking counters available. Buses going in different directions/routes have other booking counters. So asking for directions and going to the correct counter is essential.

Online ticket booking

If you want to book tickets online, then you can go to the official ticket booking site.

Following are some pointers to note:

• Tickets are available 5 hrs before departure.
• Max 10 days advance booking can be done.
• There are extra service charges for luxury seats.
• For enquiry, you can call +91-124-2320-222 or email at transport@hry.nic.in

Private buses

There are private bus options also available. Operators like Zingbus, Yolo, Mahalaxmi travels, Gujarat travels, Jain travels etc., are available.

You can visit Paytm or MakeMyTrip for booking bus seats.

Keep these emergency numbers handy. Click for Emergency numbers

F.A.Q.

What’s the difference between Volvo and normal buses?

Both types of buses are available from the Gurgaon bus stand. Volvo buses are more luxurious and comfortable, so their cost is higher. Ordinary buses are also available, and they have a very economical price.

Who all can travel for free on Haryana roadways?

If you are a
– Freedom fighter or widow of freedom fighter
– MP, Ex-MP, MLA or Ex-MLA
– Blind person
– 100% deaf & dumb
– 100% physically handicapped
– People receiving state awards
There are others also who can avail of it. Check the official site for details.

Can I buy bus passes for Haryana roadways?

Yes, you have to fill out an application form, and then you can buy the bus pass.

Following are some pointers to note:

• Computerized passes have a hologram on them.
• Different colour passes are there for different durations. They have an expiry date on them.
• The applicant’s photograph is there on the pass.
• The name of both the stations between which the pass is valid is also mentioned on it.
• Passes are valid only in the Standard Buses and Haryana Uday Buses (CNG Standard Buses)

Is any vehicle parking facility available?

Car parking and cycle/scooter/bike stands are also available.

Are toilet facilities available?

Yes, separate male and female toilets are available. They are maintained and hence are in usable condition.

Cloakroom (luggage check-in) facility is available?

Cloakrooms are facilities where travelling passenger can leave their belongings for a short time. They are available at important bus stands.

Are there any waiting areas?

Waiting Hall with good seating capacity is available. They are also cleaned and maintained regularly.

Where are the Yatri Niwas (staying) options available?

Yatri Niwas, i.e. staying options are available for night stay at nominal rates. Currently, Kalka and Ambala Cantt Bus stand has them.

What options for food and drink are there?

There are snack shops and clean drinking water available at the bus stand. There are also street vendors and restaurants in the vicinity. Sadar Bazaar is also close by, thus making providing a variety of eating options.

Is an enquiry counter available at the bus stand?

Enquiry counters, ticket booking and advance ticket booking counters are also available. There are different counters for buses going on various routes.

Intracity buses

Following buses that travel intracity, i.e. within Gurugram, are also available at the Gurugram bus stand.

• Route # 111 A
  Fortis Memorial Research Institute – Huda City Centre -> Subhash Chowk
• Route # 111 E
  Vatika Chowk -> Sector-55/56 Metro Station
• Route # 111 F
  Huda City Centre -> CRPF Camp Kadarpur Gate # 1
• Route # 111B
  Huda City Centre -> Maruti Kunj
• Route # 111 M
  Huda City Centre -> Huda City Centre (Via Paras Hospital – HVPN)
• Route # 116 E
  Huda City Centre -> Gurugram Railway Station
• Route # 116 F
  Rajesh Pilot Chowk -> Gurugram Railway Station
• Route # 119
  Gurugram Bus stand -> NIT Bus stand
• Route # 122
  Mahaveer Chowk Gaushala Road -> Kendriya Vihar
• Route # 134 B
  Iffco Chowk Metro Station -> IMT Manesar
• Route # 211
  Gurugram Bus stand -> Business Zone Sector-50
• Route # 212
  Basai Chowk (via Huda City Center) -> Basai Chowk
• Route # 215 B
  Gurugram Bus Stand -> Dundahera
• Route # 218
  Gurugram Bus Stand -> Sohna Bus stand
• Route # 222 B
  Gurugram Bus Stand -> Palam Vihar
• Route # 254
  Gurugram Bus stand -> Farukhnagar ( via Wajirpur)
• Route # 254 A
  Gurugram Bus Stand -> Maruti Gate # 4 (Via Kadipur – Hayatpur – Bhangrola)
• Route # 254 B
  Gurugram Bus stand -> Pataudi
• Route # 255
  Gurugram Bus Stand -> Farukhnagar ( Via Chandu)
• Route # 112 B
  Krishna Chowk -> HVPN

Conclusion

This blog is regarding the Gurgaon/Gurugram bus stand near me. They are a good option for intercity travel. If you can afford then definitely go with Volvo service, it would make it a much more comfortable journey.

Recommendation: Add the following items to your travel accessories

Following are some suggestions to consider:

• Maintain cleanliness.
• Better maintenance of busses especially the main/economical ones.
• Increase the number and frequency of busses.
• Create an online application that can help track the route and location of buses.
• Customer care services can be improved.

Haryana Roadways and all the people working there are doing a tremendous job. It’s because of them that the daily lives of many people are running comfortably.

Running such an extensive network of transportation services is easier said than done. My kudos and thanks to everyone working there.

Lastly, this is a post for the community. So could you help me in maintaining this post? If you have any extra information, updates, suggestions, etc., then let me know.

Let me know your thoughts in the comments section below.

Information and some images are courtesy of the Official Haryana Roadways Website.